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During significant growth years, many business hired fulltime personnel in order to facilitate the consistent technology changes that occurred to support the company’s growth. In today’s market, it is common for a full time I.T. individual who may have had 40 hours per week worth of work to do in the past, to only have 10 hours of actual work to do today. In most cases when business revenues are flat or declining, the internal I.T. person is tasked with simply keeping things running smoothly, but not tasked with making any significant improvements, upgrades, etc. In these scenarios, it is far more cost effective to outsource these functions to a company like RJ Computers who can provide only those 10 hours of service that are actually necessary.

Our support programs are designed to provide you with the capabilities of an entire I.T. department for less than the cost of retaining fulltime personnel. Many businesses believe that it is necessary to retain fulltime personnel to have someone there “just in case” for when things go wrong, but most fulltime I.T. personnel are not best prepared to handle emergency situations. Fortunately, modern computer systems rarely go down, but when they do, fulltime employees typically take far longer than RJ’s engineers to resolve problems because they have never seen the problem before, and have only their own knowledge and resources to work through the issue.

Projects involving upgrades to systems, when performed by fulltime personnel, are the most expensive and least efficient way to go and often result in the most downtime. This is because, in most cases, fulltime personnel have never actually performed the upgrade before, and also have little (if any) experience with these new products in real world production systems. They often spend months researching options and learning about the new products at the expense of your company. With fulltime personnel, knowledge of your systems rests in the hands of a few, or even just one person. Therefore, if we have turnover with a single individual from our staff, you can rest assured that between our consistent documentation processes as well as redundant staff that is assigned to your account, little, if any, knowledge is lost when we turnover a staff member. Our system discovery processes ensure that all needed information is documented and available to your assigned support team at all times.
Your internet connection disconnects or runs slowly 
You see unusual error messages or pop-ups 
You just have some nagging questions that you don't understand? 
Your computer is slow to start or runs slower than usual 
You have lost your settings or logins recently 
Your computer is freezing up, crashing or restarting on its own 
Applications that you use are slow to start 
You haven’t reviewed your computer security in the last 3 months
Overall Improved Efficiency and Speed  
Refreshingly Simplified Internet Connectivity and Networking 
Windows 7 Boots and Shuts Down Much Faster 
Amazing Desktop Experience  
Windows 7 is Much Better than Vista and XP 
New Action Center Provides Less Intrusive Security Alerts 
Windows 7 Automatically Installs Device Drivers 
You Currently are on XP or Vista and Want to Upgrade 
You Want to Migrate Your Applications, Files, and Settings
You are seeing a "Limited" or "No Connectivity" message 
You are having trouble securing your wireless connection 
You want to share files between two computers 
You want to print from anywhere in your home or office
Clearing of cache, temporary files and registry  
Defragmentation of your disk drive 
Removal of unused software that may slow down your PC  
Installation of Windows updates 
Update to existing anti-virus or anti-spyware software to make sure you’re protected

General Questions about our company and computer repair services:

Q: How quickly will you have a technician physically dispatched to my location?
A: We can usually have a tech out to you the same or next day.

Q: How much do your services cost?
A:Our On-Site Service rate is very competitive. We offer hourly or flat fee service. You can save substantially also by bringing in your computer to our locations. Give us a call.

Q: How qualified are your engineers/technicians?
A: Most of our Engineers/Technicians are with us for more than 5 years and doing computer repair & on-site service year round for that long as well, and they carry a variety of industry certifications.

Q: How long does it typically take to solve a problem?
A: Most support sessions take about one to three hours.  The session may be much shorter or longer depending on the number of and severity of issues.  In some cases when a computer is heavily infected with viruses and/or spyware, work may need to continue by doing an in-home or in-office onsite visit by one of our certified technical experts.

Q: Is your work guaranteed?
A: We will always work with you to make sure you’re satisfied with our work. You would not received a bill until you are satisfied. If you ever have a questions or concerns over a service, our customer satisfaction team is ready to make sure you are happy with your service.
Please understand the volatile nature of computers, and that some problems can be recurring but not necessarily due to poor service on our part. For example some computers are re-infected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place.If you have service performed and are not happy with the results we will work with you to complete the job to your satisfaction.

Customer Care

We’d love hear from you with any questions, comments, or suggestions by contacting

Customer Care: 
Call 562-464-3644

Mon. - Fri.: 8AM to 6:30PM PST
Sat. Closed  
Sun. Closed

Call Us 562-464-3644
What Our Clients Say
"  R J Computers    is    a  professional company. They are quick and speak our language. Their technology resources are deep and varied and can take up complex issues.. What is best is managed services cost less while improving the level of service"
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